Privacy Policy

Last updated: 3/9/2026

1. Introduction

At MGS Tickets ("we," "our," or "us"), operated by Max's Global Solutions Inc. (under the brand DevBlox Hub Inc.), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our website and Discord bot.

2. Information We Collect

When you use MGS Tickets, we collect certain information to provide our services:

• Discord Data: Your Discord User ID, username, and avatar to facilitate authentication and ticket attribution.
• Server Metadata: Discord server IDs and names to manage settings and ticket channels.
• Ticket History: Messages sent within ticket channels created by our bot are stored in the form of transcripts to provide historical context to server administrators.

3. How We Use Information

The collected information is used solely to:

• Authenticate your access to the dashboard.
• Manage ticket channels and threads within your Discord server.
• Provide transcripts the user or staff may request.
• Ensure the security and reliability of our services.

4. Data Sharing and Retention

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We only store information as long as it is necessary to provide our services or as required by law.

5. Your Rights

As a user residing in Latvia (EU), you are protected under the General Data Protection Regulation (GDPR). You have the right to request access to your data, request deletion of your data, or object to certain processing activities.

6. Contact Us

If you have any questions or concerns regarding your privacy, please contact us at:
Email: privacy@devbloxhub.com